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Online payments

Customers pay by Stripe or PayPal.

In short

There is no Open Banking pay-by-bank button on invoices in this login. Settings → Payment Gateways is Stripe and PayPal. GoCardless is a separate screen on Business and above. If the customer pays by Faster Payments, record it in Sales → Payments Received and match the bank line after CSV import.

What you can do

How money actually arrives.

Three real paths — none of them are Worldpay or pay-by-bank.

💳

Stripe

Pay-by-link on the invoice. Enable in Settings → Payment Gateways.

🅿️

PayPal

Same gateways screen. Customer pays from their PayPal account.

🏦

Bank transfer

They pay your account; you mark Payments Received and reconcile the CSV line.

Why it matters

Honest collection, matched books.

🔁

GoCardless on Business+

Direct Debit mandates and collection — not on Solo.

📎

Auto-match cards

Stripe/PayPal webhooks mark the invoice paid when the payment succeeds.

📥

CSV for the rest

Faster Payments and Bacs receipts match after Smart Bank Import.

FAQ

Common questions

Can the customer pay by Open Banking from the invoice?

Not in this login. Use Stripe, PayPal, or ask them to bank-transfer and you record the receipt.

Is Worldpay available?

No. Card payments are Stripe.

Is GoCardless on every plan?

No. Business, Multi-Company and Practice.

Where do I turn payments on?

Settings → Payment Gateways. GoCardless has its own setup page.

Pay-by-link that exists

Stripe and PayPal. Bank receipts you record.

That is the payment stack in admin. Direct Debit is GoCardless on Business and above.