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Sales orders

See low stock. Raise a PO or wait.

In short

Backorder handling in SwiftBooks Pro lets you accept orders for items that are temporarily out of stock and queue them for automatic fulfilment when new stock arrives. Demand is captured rather than lost, customers are kept informed, and inventory stays accurate as backorders are filled.

What you can do

Turn out-of-stock into a sale, not a dead end.

Capture demand now, fulfil it the moment stock lands.

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Low stock list

Products index flags tracked items at reorder level.

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Replenish

Purchases → Purchase Orders, then convert to bill when stock arrives.

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Bill what you can

Edit invoice quantities if you are only shipping part.

Why it matters

Don't lose the sale to a stockout.

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You choose

The app does not auto-split backorders.

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PO is the buy signal

Business+ includes purchase orders.

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Customers wait on invoices

Don't invoice until you can fulfil, or invoice a deposit as a service line.

FAQ

Backorder & out-of-stock handling: common questions

Will an order sit in backorder until stock arrives?

There is no backorder document. Don't convert the estimate until you are ready to invoice.

Can I sell into negative stock?

Avoid posting invoices that oversell if you need strict control — check Inventory first.

Does the estimate warn about stock?

Check Catalog → Inventory yourself before converting.

Automatic PO suggestions?

The product show page tells you it is below reorder. You raise the PO.

Reorder level

Low stock you can see. Replenish with a PO.

Catalog → Products and Purchases → Purchase Orders.